RETURNS AND REFUNDS POLICY

At Saisha by Shalu, we strive to provide you with the best possible shopping experience. If for any reason you are not satisfied with your purchase, we offer a hassle-free returns and refunds policy.

  1. RETURNS a. You may return any product purchased from our website within 7 days of receiving the product. b. The product must be unused, undamaged, and in its original packaging. c. To initiate a return, please contact us at potlisgiftsandmore@gmail.com or call us at +919911060168. We will provide you with instructions on how to return the product. d. Please note that the cost of shipping the product back to us will be borne by you.

  2. REFUNDS a. We will process your refund once we receive the returned product. b. The refund will be credited to the payment method you used to place the order. c. Please allow 7-10 business days for the refund to reflect in your account. d. Shipping charges are non-refundable.

  3. EXCEPTIONS a. We do not accept returns for products that have been personalized or customized. b. We do not accept returns for products that have been used or damaged by the customer.

  4. DAMAGED PRODUCTS a. If you receive a damaged product, please contact us within 24 hours of receiving the product. b. Please send us a picture of the damaged product along with your order number. c. We will arrange for a replacement or refund, depending on your preference.

  5. CANCELLATIONS a. You may cancel your order within 24 hours of placing the order. b. To cancel your order, please contact us at potlisgiftsandmore@gmail.com or call us at +919911060168.

If you have any questions or concerns regarding our returns and refunds policy, please do not hesitate to contact us. We are always here to help you.